Support

Account Deletion

Step-by-step guide to deleting your account and data.

At Ayra, we respect your privacy and your right to control your data. If you decide to stop using our application, you can permanently delete your account at any time.

Data Deletion Policy

When you request account deletion through the app:

How to Delete Your Account

Follow these steps within the Ayra mobile app to process your deletion request:

1

Open the App

Launch Ayra on your mobile device and ensure you are logged in.

2

Go to Your Profile

Tap the profile icon in the top right corner of the screen.

3

Personal Information

Select "Personal Information" from the settings menu.

4

Delete Account

Tap the "Delete Account" button at the bottom of the screen.

5

Select Reason

Choose the reason why you wish to delete your account (this helps us improve).

6

Verify Identity

For security, you will be asked to enter your current password to confirm the action.

7

Final Confirmation

Once confirmed, your account and all associated data will be permanently deleted immediately.

⚠️ Important Warning

This action is irreversible. Once the account is deleted, it is not possible to recover any of your journal entries, progress, or previous settings.

Processing Time

Account and data deletion is immediate. Once you confirm the deletion in the app, your profile and all your personal data (including journal entries and form responses) are permanently removed from our servers and cannot be recovered.

Questions?

If you have technical issues deleting your account or additional questions about how we handle your data, please contact us.

Technical Support

Our team is committed to responding to privacy inquiries within 5 business days.

Email: ayra.theapp@gmail.com

Subject: "Privacy Request – [Your Name]"